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"We don't just offer you fitness- We get you fit!"
info@fitforlife24.com
(252) 321-2222
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Can I make payments online?Yes, you can pay via the link here: https://www.gympayment.com/login.aspx?ReturnUrl=%2f . In the case that you’d like to pay by phone, you will need to call our billing company at 1-800-748-4949 or call one of our locations during staffed hours.
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Does freezing stop my payments?All month-to-month contract members are allowed up to three months to freeze account. Up-fit fee will still apply.
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How do I update my account billing, address or personal information?You may call our billing company for all billing issues/updates 1-800-748-4949 or call one of our locations during staffed hours.
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How old do you have to be to work out in your clubs?A parent or guardian can sign for a child at the age of 12 years, but the guardian must be with them when working out. Once member reaches 16 years of age, no supervision is required.
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I lost my barcode- can I get another one?You may ask the front desk staff for a new barcode at any time. *Exceptions may require a $5 fee for replacement.
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What is the Maintenance fee?Our annual Maintenance fee is applied to every member based on when they signed up. 100% of that money contributes to purchase new and upgraded exercise machines, equipment for weight area, aerobics area, fitness classes and boot camps. This money also goes toward improving the quality of existing equipment and amenities in the facility.
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What should I do if a piece of equipment is broken or an area of the gym is dirty?Please notify management or front desk staff as soon as possible, to help us keep the gyms as clean and functional as possible. Our friendly staff will be sure to address the concern immediately.
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Who is Paramount?Paramount is the company we use to handle our memberships and billing.
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Can I cancel my membership contract?Should you” permanently” move your residence more than twenty-five miles from any gym locations, payment on this contract will be suspended upon payment of an appropriate cancellation fee of $150.00 and legitimate verification of the move. $150.00 termination fee applies to each member on the account. If you have completed your term then you can cancel with a 30-day notice at any time. Simply go to the location you signed up at and sign a cancellation form.
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Transfer MembershipYour membership is transferable to a new member upon payment of a $60 transfer fee. We can transfer your membership to a friend or family member if need be. Please contact your facility.
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Does Fit for Life 24 offer Personal TrainingWe offer One-on-One, Semi-Private, and Trainer-Assisted Stretch. Refer to our home page for more information.
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Can I bring my own personal trainer to the gym?No. Our own experienced, certified personal trainers would love to help you reach your goals or individual needs!
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I have a question about an exercise machine or working out a certain muscle group. Who can help me?Fit for Life 24’s staff are more than willing to help and provide guidance and advice.
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